What is best practice when refining Agent custom action instructions?
A.
Provide examples of user messages that are expected to trigger the action.
B.
Use consistent introductory phrases and verbs across multiple action instructions.
C.
Specify the persona who will request the action.
The Answer Is:
A
This question includes an explanation.
Explanation:
When refining Agent custom action instructions, it is considered best practice to provide examples of user messages that are expected to trigger the action. This helps ensure that the custom action understands a variety of user inputs and can effectively respond to the intent behind the messages.
Option B (consistent phrases) can improve clarity but does not directly refine the triggering logic.
Option C (specifying a persona) is not as crucial as giving examples that illustrate how users will interact with the custom action.
For more details, refer to Salesforce's Agent documentation on building and refining custom actions.
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