Universal Containers is deploying two agents simultaneously: an internal Sales Productivity Agent for employees and...

The correct answer is B. Internal employee-facing agents operate within the authenticated Salesforce user’s access model, so actions must respect the employee’s profile, permission sets, sharing, and field-level security. A customer-facing Service Agent deployed through Experience Cloud is different: it is configured around an agent user/service agent execution identity, and Salesforce guidance stresses assigning the correct permissions to that agent user rather than relying on the site guest profile. Option A is wrong because a logged-in Experience Cloud deployment should not be treated as a guest-user execution model by default. Option C is also wrong because it incorrectly applies the dedicated Service Agent User model to the internal Sales Productivity Agent. The exam distinction is user-context execution for internal productivity versus dedicated service-agent execution for customer-facing service automation.