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Support agents at Universal Containers are using Agentforce to find troubleshooting information.

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Support agents at Universal Containers are using Agentforce to find troubleshooting information. They've reported that the agent frequently provides knowledge articles that are outdated, even when newer versions of the articles are available. The administrator has confirmed that all articles are correctly chunked and indexed.

Which configuration change in the Data Cloud hybrid search index best addresses this problem?

A.

Disable the keyword index to rely solely on the vector index.

B.

Switch the chunking strategy from section-aware to fixed-size.

C.

Add a ranking factor for regency based on the LastModifiedDate field.

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