Why is "Field Generation" the correct answer?
In Agentforce, the Field Generation prompt template type is designed to populate dynamic form fields with AI-generated content, such as summaries or descriptions created by a large language model (LLM).
Key Considerations for Using Field Generation in Dynamic Forms:
AI-Powered Summarization in Form Fields
Field Generation templates allow real-time AI-generated summaries based on customer data.
The summary is dynamically populated in the form field for the sales or service representative to review.
Human-in-the-Loop AI Strategy
Since leadership wants a human to be involved, Field Generation ensures the AI-generated content is editable before submission.
This keeps a human-in-the-loop, allowing manual review before finalizing responses.
Works with Salesforce Dynamic Forms
Field Generation templates integrate seamlessly with Salesforce Dynamic Forms, ensuring AI-powered insights are embedded within form layouts.
Why Not the Other Options?
❌ B. Sales Email
Incorrect because Sales Email templates are designed for AI-generated email content, not for populating form fields.
❌ C. Record Summary
Incorrect because Record Summary templates generate high-level summaries of entire records, but do not populate individual form fields dynamically.
Agentforce Specialist References
Salesforce AI Specialist Material confirms that Field Generation templates are used for AI-powered dynamic form population.
