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A sales manager is using Agent Assistant to streamline their daily tasks.

A sales manager is using Agent Assistant to streamline their daily tasks. They ask the agent to Show me a list of my open opportunities.

How does the large language model (LLM) in Agentforce identify and execute the action to show the sales manager a list of open opportunities?

A.

The LLM interprets the user's request, generates a plan by identifying the apcMopnete topics and actions, and executes the actions to retrieve and display the open opportunities

B.

The LLM uses a static set of rules to match the user's request with predefined topics and actions, bypassing the need for dynamic interpretation and planning.

C.

Using a dialog pattern. the LLM matches the user query to the available topic, action and steps thenperforms the steps for each action, such as retrieving a fast of open opportunities.

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