Salesforce ADM-261 Question Answer
What statement is true about the Salesforce Knowledge article lifecycle?
Approval process CANNOT allow publishingof articles that have specificvalidation statuses
Article permission sets allow agents to participate in the article publishing process
Articles CANNOT be published until they are reviewed and validated by a qualified author
Knowledge uses public groups as a way toassign users to specific tasks related to articles
TESTED 02 Aug 2025
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