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Service Console users work on dozen of cases at one time, and often need to...

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Service Console users work on dozen of cases at one time, and often need to update a case they worked on earlier in the day.

What configuration should a consultant recommend?

A.

Keep all open in tabs.

B.

Use a second Console session.

C.

Define a custom List View.

D.

Add History to the Utility bar.

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