Before using Adobe Real-Time CDR a telecommunications company was directly uploading a segment of likely-to-churn...

Two metrics that can be tracked to calculate the value of RTCDP for this customer are time-to-market and CPA. Time-to-market measures how quickly the customer can reach their target audience with relevant offers and messages using RTCDP’s near real-time segmentation and activation capabilities. CPA (cost per acquisition) measures how much it costs the customer to acquire a new customer or retain an existing one using RTCDP’s data-driven optimization and personalization features.