Renaming a value in theResolutionfield (fromDonetoFinished) changes its display name globally in Jira Software Cloud. This can impact configurations or features that reference the resolution value by name, particularly in JQL queries. The element most likely to need updating issaved filters(Option B), as they often use JQL queries that include resolution values.
Explanation of the Correct Answer (Option B):
Saved filtersoften use JQL queries that reference resolution values (e.g., resolution = Done). If theResolutionfield value is renamed fromDonetoFinished, any filters using resolution = Done will no longer match issues with the renamed resolution (Finished), as the old value is no longer valid. These filters must be updated to use resolution = Finished to continue returning the correct issues.
Exact Extract from Documentation:
Manage resolutions in Jira Cloud
Resolutions are global values used in theResolutionfield to indicate an issue’s resolution state.
Impact of renaming a resolution:
JQL queries in filters, boards, or gadgets referencing the resolution name (e.g., resolution = Done) will no longer match issues if the value is renamed (e.g., to Finished).To update:
Go toIssues > Manage filters.
Edit filters to use the new resolution name (e.g., resolution = Finished).Note: Renaming a resolution affects all projects and requires updating JQL-based configurations.(Source: Atlassian Support Documentation, "Manage resolutions in Jira Cloud")
Why This Fits: Renaming a resolution value impactssaved filtersthat use JQL queries referencing the old value, requiring updates to maintain functionality, making Option B the correct answer.
Why Other Options Are Incorrect:
Workflow post functions (Option A):
Workflow post functionscan set theResolutionfield (e.g.,Set Issue ResolutiontoDone). These post functions typically use the resolution’s internal ID, not its display name, so renamingDonetoFinisheddoes not require changes to post functions.
Extract from Documentation:
Post functions reference resolution IDs, not names. Renaming a resolution does not affect workflow configurations.
(Source: Atlassian Support Documentation, "Configure advanced work item workflows")
The issue detail view reflects the current resolution name automatically. No changes are needed after renaming a resolution.
(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
Gadgets like Issue Statistics use field values or IDs. Renaming a resolution may not require gadget updates unless JQL queries are explicitly used.
(Source: Atlassian Support Documentation, "Manage dashboards in Jira Cloud")
Resolutions are global and apply to all projects. Renaming a resolution updates its display for all issues without requiring issue-level changes.
(Source: Atlassian Support Documentation, "Manage resolutions in Jira Cloud")
Additional Notes:
Renaming a resolution is done inSettings > Issues > Resolutionsand requiresJira administratorprivileges.
Other JQL-based features (e.g., automation rules, boards) may also be impacted if they reference the resolution name, butsaved filtersare the most commonly affected.
To minimize impacts, use resolution IDs in JQL queries (e.g., resolution = 10000), though this is less common.
[:, Atlassian Support Documentation:Manage resolutions in Jira Cloud, Atlassian Support Documentation:Configure advanced work item workflows, Atlassian Support Documentation:Configure issue layouts in Jira Cloud, Atlassian Support Documentation:Manage dashboards in Jira Cloud, ]