You need to create a quality control (QC) review process for a factory that allows...

Appian ACD201 Question Answer

You need to create a quality control (QC) review process for a factory that allows a QC technician to review each production line regularly.

You have the following requirements:

• Each technician has 45 minutes to complete their review.

• After 45 minutes, the review will expire.

• Expired reviews are flagged as 'Review expired.'

• 'Review expired' flags trigger an email notification to a supervisor, and the review data should not be saved.

• The technician can save a Draft copy of their review before submission and can come back to work on it later if necessary.

• Once a review is 'Submitted.' the review data is saved to the database

What should you implement?

A send message event which sends an email after 45 minutes to the supervisor

An escalation that sends an email after 45 minutes to the supervisor

An exception timer that skips the OC review task alter 45 minutes, which flows to a Send Email node configured to notify a supervisor.

ACD201 PDF/Engine

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