What are two benefits of creating future state process models (or process models-to-be)?

Creating future state process models (or process models-to-be) has several benefits, including capturing the high-level product vision and identifying areas where Appian's features can introduce automation.

Capturing High-Level Product Vision and Goals (C):

Future state process models help in visualizing the desired end state of a process.

They provide a clear picture of how the process should function once all enhancements and improvements have been implemented.

This clarity aligns stakeholders around a common goal and ensures that development efforts are focused on delivering the desired outcomes.

Identifying Automation Opportunities (D):

By modeling the future state, teams can spot manual tasks and inefficiencies that could be automated using Appian's features like process modeling, smart services, and RPA.

This identification helps in streamlining processes and improving overall efficiency.

Why Not Other Options?:

A. RPA intervention specifics: While important, RPA specifics are typically captured during the detailed design phase rather than in high-level future state process models.

B. Integration definitions: These are technical details that are generally documented separately from high-level process models.

References:

Appian Process Modeling Guide: Future State Process Models

Appian Automation Opportunities Guide: Identifying Automation in Appian

Creating future state models helps in visualizing the end goals and identifying where automation can drive the most value, ensuring that the process improvements are aligned with strategic objectives.