An organization utilizes AI-enabled mapping software to plan routes for delivery drivers.

AAISM defines automation bias as the tendency of individuals to over-rely on AI-generated outputs even when contradictory real-world evidence is available. In this scenario, the driver ignores traffic signs and follows the AI’s instructions, showing blind reliance on automation. Selection bias relates to data sampling, reporting bias refers to misrepresentation of results, and confirmation bias involves interpreting information to fit pre-existing beliefs. The most accurate description is automation bias.