An organization recently introduced a generative AI chatbot that can interact with users and answer...

AAISM highlights fine-tuning foundational models as one of the most effective strategies for reducing hallucination risk. By tailoring the model with domain-specific, curated, and verified datasets, organizations can reduce the frequency of irrelevant or fabricated outputs. Testing and validation help evaluate risks but do not directly minimize hallucinations. Training on larger datasets may improve generalization but does not guarantee accuracy. Developer training in AI risk supports governance but is not a technical control against hallucinations. The best mitigation is fine-tuning to align the chatbot with trusted, context-specific knowledge.