What should be done FIRST when an AI-powered chatbot starts giving incorrect financial advice after...

When an AI system begins givingincorrect financial advice, the FIRST step is tosuspend the chatbot(D) to prevent ongoing harm. AAIA emphasizes protecting users from unsafe decisions as the top priority in AI operations.

Suspension allows the organization to:

Stop distribution of harmful advice

Assess impact and identify faulty API dependencies

Prevent regulatory or customer harm

Conduct root-cause analysis safely

Retraining (C) is corrective but must occurafterassessment. Adding rules (B) risks masking deeper issues. Speed patches (A) are irrelevant to correctness.