Which of the following AI solutions is BEST used to generate standardized reports using unstructured...

Natural Language Processing (NLP) is the branch of AI specifically designed to handle unstructured text. In an audit or business context, NLP tools can perform " sentiment analysis " and " entity extraction " on large volumes of customer feedback to identify common themes, complaints, or positive trends. According to ISACA, NLP is the optimal choice for converting qualitative, human-written text into structured, standardized reports that auditors can use for objective analysis. Anomaly detection (Option A) would only find unusual feedback, and predictive analytics (Option C) would attempt to forecast future feedback, but NLP is the foundational engine required to understand and standardize the existing content.