Which type of KPI is of the most interest to Customer Success?
A.
business KPIs that define progress to the Business Outcome
B.
sales KPIs for revenue generation
C.
IT services KPIs for operations
D.
OPEX KPIs that define the operational costs of the company
The Answer Is:
A
This question includes an explanation.
Explanation:
The type of KPI that is of most interest to Customer Success is A, business KPIs that define progress to the Business Outcome. These KPIs are crucial for tracking the effectiveness of customer success initiatives in achieving the desired business results for the customer
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