How can Customer Success Plan tracking drive additional license purchases?
A.
The Success Plan tracks the mean time to failure of the solution.
B.
The Success Plan tracks the number of threats blocked and benchmarks it against the previous year.
C.
The Success Plan tracks gains in user productivity and communicates this back to the business.
D.
The Success Plan tracks the number of technical support cases opened.
The Answer Is:
C
This question includes an explanation.
Explanation:
Customer Success Plan tracking can drive additional license purchases by demonstrating the value the solution provides through increased user productivity. When gains in productivity are tracked and communicated, it can justify the investment in additional licenses2.
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