Which action should betaken when new company leadership is forcing a competitor’s solution?
A.
Recheck the value realized by the current solution.
B.
Demonstrate how the current solution is a lower-cost solution than competitors.
C.
Hold an executive briefing to evaluate risks of the proposed solution.
D.
Tell the new leadership about the long-standing relationship between two companies.
The Answer Is:
C
This question includes an explanation.
Explanation:
When new company leadership is considering a competitor’s solution, it is important to hold an executive briefing to evaluate the risks associated with the proposed solution. This action allows for a strategic discussion on the implications of switching solutions and ensures that the leadership is fully informed about the potential impact on the company’s operations and goals. References: Cisco Customer Success Manager documentation1.
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