Which User objects in Enterprise Chat and Email are mapped in UCCE?
A.
Agent, Supervisor
B.
Agent
C.
Supervisor, Administrator
D.
Agent, Supervisor, Administrator
The Answer Is:
D
This question includes an explanation.
Explanation:
In Enterprise Chat and Email (ECE), the Agent, Supervisor, and Administrator user objects are mapped in Cisco Unified Contact Center Enterprise (UCCE). This allows UCCE to access the data and information associated with ECE users and use it for reporting and analytics.