Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment?

Cisco 500-445 Question Answer

Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)

CCE scripting for chat and email needs to be configured before configuring ECE SSO.

SS0 for CCE is enabled by default, so no configuration is needed in CCE before agent SSO for ECE works.

SS0 is enabled by default; no configuration is necessary.

The SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.

ECE should be integrated with PCCE and the SPOG.

$S0 for CCE needs to be configured before agent SSO for ECE will work.

500-445 PDF/Engine

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