Which protocol is used between ICM Central Controller and IVR/CUCM PG?
A.
OCTI
B.
Device Management Protocol (DMP)
C.
SIP
D.
ccagent
The Answer Is:
B
This question includes an explanation.
Explanation:
Device Management Protocol (DMP) is a protocol used between ICM Central Controller and IVR/CUCM PGs. It is used to send commands, such as to bring up a voice channel, to the PGs. OCTI, SIP, and ccagent are not protocols used between ICM Central Controller and IVR/CUCM PGs.
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