What is an SLA?

An SLA is used to provide automated, real-time testing and alarming for throughput, latency, and jitter across a provider's network.

An SLA is an agreement between a customer and a provider that dictates the treatment of customer traffic across the provider's network.

An SLA allows customers to control all traffic within the service provider's network by prioritizing their traffic over others as desired.

An SLA allows a customer to pre-mark traffic and ensure that traffic is treated as per the agreement within the provider's network.

An SLA is a standard set of network QoS policies that a provider shares to all its customers, allowing them to better understand the treatment of traffic within the provider's network.