An architect is conducting interviews to gather requirements for a new vSphere-based private cloud solution.

An architect is conducting interviews to gather requirements for a new vSphere-based private cloud solution.

The following information has been provided by the customer:

The customer, after 10 years within an outsourced managed service contract, has decided to bring application hosting back in-house but lacks the VMware skills to support this.

The customer currently has 5,000 workloads under contract and managed by their partner.

The customer would like to keep IT infrastructure costs at a minimum.

The customer would like to ensure that the solution supports the company's green IT agenda by reducing their carbon footprint.

Which statement is classified as a business factor that would impact the design?