Experience has shown that recourse to taped telephone conversations proves invaluable to the speedy resolution...

That all telephone conversations (internal and external) be taped without informing counterparties

That only conversations undertaken by dealers and brokers should be recorded

That all conversations undertaken by dealers and brokers should be recorded, together with back office telephone lines used by those responsible for confirming deals or passing payments to other institutions

That only telephone conversations between dealers and brokers be recorded