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Cisco Unity Connection system is integrated with two Cisco UCM clusters cluster A and duster...

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Cisco Unity Connection system is integrated with two Cisco UCM clusters cluster A and duster B Voicemail is working perfectly for users on cluster A Users on cluster B report Message Waiting factor (MWI) lights are not working at all. however they can still send/receive messages. Which action resolves the issue?

A.

Disable "Force AJI MWIs Off for This Phone System' under Telephony Integrations > Phone System > Phone System Basics

B.

Check and reseat the RS-232 serial cable connection on the master PIMG/TIMG

C.

Enable 'Message Count Totals" for cluster B users Playback Message Settings

D.

Select the 'Use Same Port for Enabling and Disabling MWIs' check box under Telephony Integrations > Phone System.

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