An administrator enables the profiling service for Cisco ISE to use for authorization policies while...

An administrator enables the profiling service for Cisco ISE to use for authorization policies while in closed mode. When the endpoints connect, they receive limited access so that the profiling probes can gather information and Cisco ISE can assign the correct profiles. They are using the default values within Cisco ISE. but the devices do not change their access due to the new profile. What is the problem'?