An administrator is attempting to install a new management pack on to a 2-node vRealize...

When encountering issues installing a new management pack on a 2-node vRealize Operations cluster, consider the following troubleshooting steps:

Access the Primary Node:

Action: Log into the primary vRealize Operations node as an administrator.

Purpose: The primary node manages cluster configurations and is the appropriate point for initiating management pack installations.

Run Network Connectivity Checks:

Action: Execute the Netcheck.py script located at /usr/lib/vmware-casa/bin/Netcheck.py using the Python 3 interpreter.

Command: $VMWARE_PYTHON_3_BIN /usr/lib/vmware-casa/bin/Netcheck.py

Purpose: This script verifies network connectivity and can identify issues that may impede the installation process.

By performing these steps, administrators can diagnose and resolve common issues related to management pack installations in a vRealize Operations cluster.

References:

Adding a Collector Group