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After a user installs a mobile application from an advertisement, the phone's battery dies a...

After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later and becomes hot to touch, even when not in use. Which of the following should a technician do first?

A.

Check for unauthorized device administrators

B.

Contact the software developer

C.

Run a mobile malware scan on the phone

D.

Ensure appropriate MDM policies are applied

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