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A user reports some single sign-on errors to a help desk technician.

CompTIA 220-1202 Full Course Access
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A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company's application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?

A.

Reenroll the user's mobile device to be used as an MFA token

B.

Use a private browsing window to avoid local session conflicts

C.

Bypass single sign-on by directly authenticating to the application

D.

Reset the device being used to factory defaults

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