Spring Sale Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: ac4s65

A customer’s laptop will not turn on.

CompTIA 220-1202 Full Course Access
CompTIA 220-1202 View All Questions

A customer’s laptop will not turn on. The customer is distraught and panicking because the laptop contains family pictures that can never be replaced. Which of the following communication techniques is most important for the technician to demonstrate in this situation?

A.

The technician should provide the customer with the appropriate SLA

B.

The technician should inform the customer about replacement options for an increased cost

C.

The technician should project confidence and maintain a positive attitude

D.

The technician should be dressed in appropriate business casual attire

220-1202 PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now 220-1202 pdf
Get 65% Discount on All Products, Use Coupon: "ac4s65"
Next
A user's new smartphone is not staying charged throughout the day.
Which of the following methods would make data unrecoverable but allow the drive to be...
Previous