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A user connects a company-issued laptop to a 4K TV but can only get 1080p...

A user connects a company-issued laptop to a 4K TV but can only get 1080p resolution on the TV. The technician confirms that the laptop is capable of producing a 4K output. Which of the following is the most likely cause of the issue?

A.

The TV firmware is out of date

B.

The HDMI cable version is incorrect

C.

The laptop firmware is not current

D.

The CPU cannot keep up with the transcoding

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