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A help desk technician inspects a laptop keyboard because a single key has stopped working.

CompTIA 220-1201 Full Course Access
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A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?

A.

Replace the keyboard.

B.

Replace the key switch

C.

Replace the circuit board.

D.

Replace the keycap

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