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A user reports an issue when connecting a mobile device to Bluetooth.

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A user reports an issue when connecting a mobile device to Bluetooth. The user states the mobile device's Bluetooth is turned on. Which of the following steps should the technician take NEXT to resolve the issue?

A.

Restart the mobile device.

B.

Turn on airplane mode.

C.

Check that the accessory is ready to pair.

D.

Clear all devices from the phone's Bluetooth settings.

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