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A technician is troubleshooting a Windows 10 PC that has experienced a BSOD.

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A technician is troubleshooting a Windows 10 PC that has experienced a BSOD. The user recently installed optional Windows updates. Which of the following is best way to resolve the issue?

A.

Enable System Restore.

B.

Roll back the device drivers.

C.

Reinstall the OS.

D.

Update the BIOS.

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