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A computer is restarting automatically and displaying the following error message: "Your PC ran into...

CompTIA 220-1102 Full Course Access
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A computer is restarting automatically and displaying the following error message: "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. (0% complete)." Which of the following should the technician do first to diagnose the issue?

A.

Check the system event logs.

B.

Verify the hardware driver versions.

C.

Install Windows updates.

D.

Perform a RAM diagnostic.

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