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An end user reports that the time and date on a desktop resets after shutdown,...

An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:

Which of the following would be the BEST action to take next?

A.

Change the motherboard.

B.

Reseat the motherboard power connections.

C.

Replace the CMOS battery.

D.

Restore the BIOS to factory default settings.

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