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A user reports that files are taking hours to transfer from a device to an...

CompTIA 220-1101 Full Course Access
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A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device’s cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?

A.

Turn off all Bluetooth devices.

B.

Update the device drivers.

C.

Replace the USB drive.

D.

Replace the device's USB port.

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