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A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort...

CompTIA 220-1101 Full Course Access
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A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?

A.

Use another brand of VGA lo DisplayPort adapter.

B.

Research the issue further and formulate a new hypothesis to test.

C.

Ask the user additional clarifying questions regarding the issue.

D.

Document the action taken and the outcome.

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