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A company is testing the latest model of a laptop.

CompTIA 220-1101 Full Course Access
CompTIA 220-1101 View All Questions

A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Select two).

A.

Turn it off and disconnect all power sources.

B.

Submit an emergency request to the local facilities manager.

C.

Check for foreign objects, liquid spills, and internal damage.

D.

Contact the vendor and submit a return request.

E.

Remove the device from the MDM.

F.

Try an alternate AC adapter.

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