Which of the following is the BEST method to prevent email incidents?

While technical solutions like antivirus updates, disabling HTML in emails, and web proxy filtering play significant roles in securing email systems, the best method to prevent email incidents is often considered to be end-user training. This is because many email threats, such as phishing, rely on exploiting user behavior rather than technical vulnerabilities. By educating users on the risks associated with suspicious emails, how to recognize potentially harmful messages, and the importance of not clicking on unknown links or attachments, organizations can significantly reduce the risk of email-related incidents. End-user training empowers individuals to act as a critical line of defense against email-based threats, complementing technical safeguards.