A mid-sized tech company leveraging a cloud-based infrastructure noticed unauthorized interactions between cloud-hosted applications.

The EC-Council Incident Handler (ECIH) curriculum highlights the Shared Responsibility Model in cloud environments. Cloud providers are responsible for security of the cloud (infrastructure), while customers are responsible for security in the cloud (applications, data, access control).

Confusion over responsibility leads to delayed incident response, misconfigurations, and security gaps. ECIH emphasizes clearly defining roles between cloud providers and internal teams before incidents occur, including logging, monitoring, access management, and incident handling responsibilities.

Option A improves security posture but does not resolve responsibility confusion. Option B improperly shifts all responsibility to the provider, which contradicts the shared model. Option D relates to operational configuration, not governance clarity.

Therefore, understanding shared responsibilities for incident response in cloud environments is critical to effectively managing cloud security incidents.