When a service agreement is created, it is based on a template called the Service...

A Start Option is a configuration option that allows you to define the default values for certain attributes of a service agreement when it is created. A Start Option is linked to a Service Agreement Type (SA Type), which is a template for a service agreement that specifies its characteristics and behavior. A Start Option can default the following attributes of a service agreement:

Service to be billed: This is the service point and the measuring component that are associated with the service agreement and determine the billing and metering of the service. The service to be billed can be defaulted from the Start Option based on the service point type and the measuring component type.

Contract Quantities: These are the quantities that are agreed upon between the customer and the utility for the service agreement. They can include the contract demand, the contract capacity, the contract energy, and the contract power factor. The contract quantities can be defaulted from the Start Option based on the rate schedule and the service point type.

Rate: This is the rate schedule that defines the charges and adjustments that apply to the service agreement. The rate can be defaulted from the Start Option based on the service point type and the measuring component type.

References: Start Option - Main, Oracle Utilities Customer Cloud Service - Get Started, Service Agreement - Main