Which two scenarios require an agent to use the External REST tool?

Comprehensive and Detailed Explanation:

TheExternal REST toolis specifically used for integrations that require accessing data or services outside of Oracle Fusion Applications. This includes:

(B) Retrieving data from internal but non-Fusion databases (such as a compliance database exposed via REST API)

(D) Accessing third-party systems, like logistics platforms, through their public or private APIsOracle documentation states:

“The External REST tool enables seamless integration between Oracle Fusion AI Agents and any system accessible via RESTful API, supporting scenarios ranging from compliance data validation to real-time supply chain updates.”

(Reference: Oracle AI Agent Studio Integration Guide, 2024, p. 39)

Options A and C are unrelated to REST-based integrations.

Practical takeaway:Use External REST for any external or cross-system data requirements.