A retail company needs to streamline its order-to-cash process by using an AI Agent in...

Comprehensive and Detailed Explanation:

To automate the order-to-cash process in Oracle Fusion AI Agent Studio, the agent must access structured invoice data (via Business Object tools) and send out those invoices to customers (via the Email tool). The Business Object tool allows the agent to interact securely and efficiently with transactional data in Fusion Applications, ensuring all invoice information is accurate and up to date. The Email tool then automates outbound communication, generating and delivering invoice documents to customer email addresses.

Oracle documentation clarifies:

“Combining Business Object tools and the Email tool enables end-to-end automation of transactional processes—from data extraction and transformation to automated customer communications.”

(Reference: Oracle Fusion AI Agent Studio Tools Integration Guide, 2024, p. 59)

Other options either involve irrelevant tools or miss the integration required for this use case.

Practical takeaway:Always pair data access (Business Object) with communication (Email) for end-to-end workflow automation.