Select the correct statement regarding lead score and lead rank.
A.
Lead score is based on lead rank.
B.
Lead score is always based on allocation of budget.
C.
Lead rank and score are independently determined.
D.
Lead rank is based on lead score.
The Answer Is:
D
This question includes an explanation.
Explanation:
In Oracle CX Sales, "Lead score" is a numerical value from qualification templates, reflecting lead quality. "Lead rank" is a priority tier derived from that score. Thus, "Lead rank is based on lead score" (D) is correct. "Lead score based on lead rank" (A) reverses the relationship. "Always based on budget" (B) is false, as scores use multiple criteria. "Independently determined" (C) ignores their interdependence. The answer (Acts: 4) aligns with Oracle’s scoring and ranking logic.
[References: Oracle CX Sales Documentation – Lead Scoring and Ranking., ]
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