Your organization continuously receives order revisions from customers, especially for additional products or services to...

Order extensions are custom actions that you can define to manipulate data on sales orders, such as adding, updating, copying, or returning lines1.You can use order extensions to handle order revisions from customers, such as adding additional products or services to support items they have already ordered2. The four types of line actions that can be executed by this extension feature are:

Copy: This action creates a new line by copying an existing line on the same order.You can specify the attributes to copy and the attributes to change on the new line1.

Update: This action updates one or more attributes of an existing line on the order.You can specify the attributes to update and the new values for them1.

Create: This action creates a new line on the order.You can specify the attributes and values for the new line1.

Return: This action creates a return order line for an existing line on the order.You can specify the attributes and values for the return line1.

References:

Examples of Order Management Extensions for Order Lines

Overview of Order Management