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Users within the environment are struggling with a new app that is being rolled out.

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Users within the environment are struggling with a new app that is being rolled out. It has been decided that the help desk should be able to view the user’s session to offer troubleshooting and support. When setting up the VDA, which additional feature should be selected to accomplish this?

A.

Windows Remote Assistance

B.

VDA Upgrade Agent

C.

Citrix MCS I/O Driver

D.

Real-Time Audio Transport

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